Shipping policy

At LEO BRAND UK LTD, we aim to deliver your order quickly, securely, and at a fair cost. This Shipping Policy explains how we handle delivery of your purchases.

Delivery Areas

We currently deliver across the United Kingdom.
International delivery will be introduced in the future — details will be updated here once available.

Processing & Dispatch

Orders are normally processed within 24 hours of confirmation, excluding weekends and UK public holidays.
You will receive a dispatch confirmation email with tracking details once your order has been shipped.

Delivery Options & Costs

Standard Delivery: 3–5 working days, £3.99 (free on orders over £40).
Express Delivery: 1–2 working days, £6.99.

Delivery times are estimates and may vary depending on courier capacity and your location.

Tracking

Tracking details will be provided in your dispatch email.
You can use this link to follow your order’s progress.

Delays

While we do our best to deliver within the stated timeframes, delays may occur due to events beyond our control (e.g. courier delays, extreme weather, strikes).
If a significant delay occurs, we will contact you as soon as possible and work to resolve the issue.

Missing or Damaged Orders

If your order does not arrive within the estimated timeframe, please contact us at Admin@leobrand.uk within 7 days of the expected delivery date.
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund in line with our Return & Refund Policy.

Contact Us

For any shipping-related questions, please contact us at:

LEO BRAND UK LTD

Address: 28b, Ramsons Avenue, Conniburrow, Milton Keynes, England, MK14 7BA

Email: Admin@leobrand.uk

Phone: 07474859473